Facebook New Features Rolling Out. Have You Noticed?

If you have been using Facebook as a customer service platform you will have noticed how hard it is to keep your little green icon to say how timely you respond to messages.

This is especially hard for smaller companies/businesses who do not have someone monitoring their messages 24/7.


Well Facebook have now addressed this issue with a little away toggle switch, so when you are out the office your customers will be alerted to the fact and Facebook will no longer punish you for not responding in a timely manner.

Thanks Facebook

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